getvitalsignal
Legal

Privacy policy

The plain-English version: we collect what we need to run your audit and our marketing, we never sell it, and you can ask us to delete it whenever you like. The details are below. Last updated July 11, 2026.

What we collect

  • Contact details you give us directly: your name, email address, clinic name, and website when you request the free audit, book a consult, subscribe to The Signal, or email us. If you submit a lead form on Facebook or Instagram, we also receive the name, email, phone number, and answers you provide there.
  • Usage data collected automatically when you visit: pages viewed, approximate location from your IP address, device and browser type, and how you found us. This arrives via cookies and similar technologies, including the Meta Pixel and our analytics.
  • Nothing sensitive. We never ask for patient information, health records, or payment card numbers through this site. If you become a client, billing runs through Stripe and is covered by their privacy policy.

How we use it

  • To deliver what you asked for: run your growth audit, reply to your questions, and hold your consult booking.
  • To send you email you signed up for, like The Signal newsletter or a follow-up on your audit. Every marketing email includes a working unsubscribe link, and we honor it promptly.
  • To measure and improve our advertising. We use the Meta Pixel and Meta Conversions API so we can tell which ads lead to audit requests. This sends Meta a hashed identifier and event details, never your audit contents.

Text messages (SMS)

  • If you give your phone number and check the optional consent box on one of our lead forms, you agree to receive text messages from VitalSignal about your free audit and related growth services. Consent is not a condition of any purchase.
  • Message frequency varies and is low. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Opting out of texts does not affect your audit or any email you signed up for.
  • Your mobile number and your SMS opt-in are used only by VitalSignal to contact you. We do not sell them, and we do not share this information with third parties or affiliates for their own marketing.

Who we share it with

  • Service providers that run this business: website hosting (Cloudflare), email delivery, scheduling (Cal.com), payments (Stripe), and advertising measurement (Meta). Each receives only what it needs to do its job.
  • Nobody else. We do not sell your personal information, and we do not share it with data brokers.

Cookies and advertising choices

  • You can clear or block cookies in your browser at any time; the site keeps working.
  • To limit how Meta uses data collected from sites like ours, adjust your choices in Meta Ad Preferences (accessible from your Facebook or Instagram settings).
  • If your browser sends Global Privacy Control, we do not load the Meta Pixel and we do not send your audit submission through Meta Conversions API. Core site and audit functions still work.

Retention and your rights

  • We keep contact records for as long as we have an active relationship with you, plus a reasonable period afterwards, then delete them.
  • You can ask us at any time to show you the personal information we hold about you, correct it, or delete it. Email us and we will handle it within 30 days, no forms and no fuss.
  • This site is intended for business owners and is not directed at children under 16; we do not knowingly collect their information.

Questions or requests

VitalSignal is operated from Melbourne, Australia and serves clients in the United States. For anything about your data, email jay@getvitalsignal.com and a human will reply. If we change this policy in a way that matters, we will update the date above and, for material changes, note it to our email list.